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Nest calls for heat but only fan is running

Greg02134
Community Member

Over the last four months, I've experience a problem in the morning when the Nest schedule is set to increase the temperature from 68° to 70° at 5:00 a.m. The problem described below hasn't happened at other times.

My furnace is a Trane gas-fired hot air. Here are the facts:

  • The Nest is calling for heat. The actual temperature is several degrees below the calling temperature.
  • The fan (air handler) is running, but it is blowing cold air.
  • The Trane LED's are slow-blink green (standby, no call for heat), and red every 20 seconds (normal - alive). Slow-blink green and red every 20 seconds indicates no call for heat.

I'm able to fix the problem by turning the Nest well below the calling temperature, and then resetting the Trane by turning it off, waiting 30 seconds, then turning it back on. I then set the Nest to the desired temperature, and the system heats normally.

Note that I have a C wire installed (see screen snip).

Screen Shot 2022-04-18 at 6.32.45 AM.png

Initially, my HVAC tech thought this was a problem with the Trane, so we replaced the control board and the flame detector. However, the problem continues to occur most mornings when the schedule calls for the temperature to go from 68° to 70°.

I would appreciate feedback from anyone who might have an answer, or has experience the same issue. As of now, the HVAC tech (Nest-certified) is leaning towards the possibility of an issue with the Nest.

7 REPLIES 7

Patrick_Caezza
Diamond Product Expert
Diamond Product Expert

Post a picture of the original thermostat's wiring here


To ensure that I see your reply, please tag me using @Patrick_Caezza

For what it's worth, here's a pic of the old thermostat that the Nest replaced. Note there is no "Common" wire. This thermostat had batteries.

IMG_1824.jpeg

 

Greg02134
Community Member

I included a screenshot in my post that exactly matches the wiring on the actual thermostat.

This is a new problem - no wiring has changed.

Bottohome
Community Member

Same problem same wiring 

Greg02134
Community Member

I'll be swapping out the Nest for a Lux programmable (no WiFi or "Smart" features - just a heating and cooling 7-day schedule) to see if this fixes the issues I've been having. I'll post the results of my testing here.

Greg02134
Community Member

P.S. I should add that I've had my HVAC guy (Trane dealer, Nest-certified) out a few times. We even replaced the control board in the Trane, along with the flame detector. The issue persists.

Ryan_G
Community Specialist
Community Specialist

Hey folks,

 

Thanks for visiting the Google Nest Community. 

 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

If you have additional questions, feel free to submit another post and provide as many details as possible so that others can lend a hand. 

 

Hope this helps!

 

Kind regards,

Ryan