07-20-2023 10:59 AM
When I wire to the same labels from this Honeywell to the Nest Thermostat, I receive a e294 error, but the R wire from here is connected. Is this a compatibility issue?
07-24-2023 02:09 PM
Hello 3bmadre,
I’m sorry to hear you’re having trouble with this. No worries; we'll check this out. Just a few questions: What is the make and model of your Heating and cooling system? Did you check if the breaker is on after installing or if the wire is properly connected on the Nest thermostat base? Have you tried reinstalling the old thermostat and checking if your system still runs since the e294 error means it’s not getting any power from the system?
I look forward to your response.
Best,
Edmond
07-27-2023 02:11 PM
Hi there,
I just wanted to follow up and see if you still need any help. Let me know if you have any additional questions from here.
Regards,
Edmond
07-29-2023 02:28 AM
Hey folks,
Thanks for looking into this, Edmond.
@3bmadre, I'm checking in to make sure that you've seen our response. Please let us know if you have any additional questions or concerns before we close this thread in 24 hours.
Thanks,
Mark