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Nest disconnects From WIFI

Fresh3445
Community Member

Good Afternoon. Hooked up my Nest Thermostat this past winter. Just went to test the A/C and it is not working correctly.  The Nest itself disconnects immediately after the A/C unit starts.  Then resets and tries to start after 2 minutes.  

1 REPLY 1

AxelD
Community Specialist
Community Specialist

Hi Fresh3445,

 

Sorry to hear about this situation with your Nest Thermostat. Based on your post's information, it seems to be a power issue. Let's try the troubleshooting steps in this article Troubleshoot strange heating or cooling behavior. The most important parts to check are:

 

  • Check your energy history
  • Fix or connect a C wire

Let me know how that goes.

 

Regards,

Axel.