Nest does not display interface after install

[Divacat615]

I installed my new nest and am not able to see any visible display. I changed the batteries, still no love.  Help

[MelbaDT]

Hey Divacat615, 

Sorry to hear about your Nest Thermostat but thanks for reaching out. 

A few questions — is this the one with a mirrored display? If it is, did you change the batteries to 2 high-quality 1.5 V AAA alkaline batteries from a known manufacturer? Also, where did you buy it?

Best, 

Melba

[MelbaDT]

Hey there, 

How;s it going with your thermostat now? Still need help with it?

Best, 

Melba

[MelbaDT]

Hi, 

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Best, 

Melba