Nest error w5 message cannot connect to Wi-Fi

[Cribs]

Reset, restart and completed all troubleshooting steps. Nothing works. And app is offline. 

[Jenelyn_O]

Hi Cribs,

Thanks for reaching out and for being a step ahead of us. Please fill out this form as I'll hand it over to our team for more options and please let me know once you're one.  

Best,

Jenelyn

[Jenelyn_O]

Hi Cribs,

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Best,

Jenelyn

[Jenelyn_O]

Hi Cribs,

I'm just checking in, have you had a chance to fill out the form? Please let me know so I can assist you right away.

Best,

Jenelyn

[Jenelyn_O]

Hi Cribs,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.

Best,

Jenelyn