Nest leaning thermostat in cooling mode mode

[jla13]

• I have a nest learning thermastat when when i put it on call for cooling the system come on and so cooling then with on 10-15 second the system stop and green light on the top of the stat flashes.   The thermastat does the same thing when I put it on fan mode only.   I have to take the state off the wall and I have charged it and still does the same.    The funny thing  when in heat mode everything runs fine.   Any help is appreciated 

[CoolingWizard]

Jla13,

do us a favor and post a picture of the Nest backplate showing where the wires are attached. Then attach your thermostat display back to the baseplate. Enter the settings menu, then go to equipment and show us a picture of the wires the nurse recognizes.

The AC Cooling Wizard

[Jenelyn_O]

Hi there,
 

Thanks for reaching out. I'm sorry for the delay. Could you please provide the information asked above? It will help us to move forward. Also, you can visit this support article for your reference in terms of strange behavior of the system.

I appreciate your help, @CoolingWizard.
 

Best,

Jenelyn

[Dan_A]

Hey there,

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Cheers,

Dan

[Dan_A]

Hey there jla13,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Cheers,

Dan