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Nest learning thermostat can't refind wifi connection. Tried resetting still doesnt work. Unable to

latrice_2203
Community Member

Nest learning thermostat can't refind wifi connection. No longer working. Unable to set to eco, or use the different apps on the thermostat. It was working fine, had bad weather and can't get it back working anymore.

Even had a repair person come out and look at it, and still didn't work

1 REPLY 1

SoriaD_
Community Specialist
Community Specialist

Hello @latrice_2203 

 

Thanks for reaching out to our Nest Community about this disconnection. I apologize for all the inconvenience. I'm here to help you with it.

 

I understand how frustrating this situation can be. Let us find a solution. Please Fill Out This Form to contact our specialized team. My team will determine the solution to your problem.

 

Feel free to keep us posted. I'm happy to find a solution for you.

 

Best regards,

Douglas.