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Nest learning thermostat error code e72

Mackenzie
Community Member

Hello,

I am getting this error after using my system for three months with no issue. Are you able to help with this? 

2 REPLIES 2

Davidd3
Community Member

Of course, I'd be happy to help! However, is this website  seems like you haven't provided the specific error message you're encountering. Could you please provide more details about the error you're seeing? This will help me better understand the issue and provide you with the most accurate assistance.

Patrick_Caezza
Diamond Product Expert
Diamond Product Expert

@Mackenzie 

The E72 error means the system is not getting any power to operate.

You need to check the breaker(s) to the unit and verify they are not off.

Check the drain and make sure it isn't blocked causing the safety switch to turn the unit off

Check that the fuse on the control board hasn't blown

Check the filter and make sure it isn't clogged

Make sure the covers on the unit are properly closed


To ensure that I see your reply, please tag me using @Patrick_Caezza