Hi. When I change the state of the thermostat from Home/away nothing happens or it takes over 20 minutes to change. I have deleted and re installed the app but nothing has improved.
I went to my brothers house only 1 mile away and his nest thermostat is doing the same.
you can turn you heat up and down from the Nest app And it works instantly. But what doesn't work is the home/away feature. If you set the nest app as (away) the server doesn’t deal with it. Sometimes taking 20 minutes to change, sometimes it doesn’t change at all.
its nothing on my end as my brother who has the same app and thermostat but has a different phone is having the same issue. This is a error with the nest server.
can you please let me know when this issue will be resolved
kind Regards
Scott
