cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Nest lost heat mode

Mitchlesco
Community Member

My best has worked great for two years. I even replaced my hvac system about a year ago and it synced up and worked from day one. After heating my house for the first time this year I came home and the nest doesn’t even have heat mode. I’ve checked the wires and they look brand new. I factory reset the unit and still no heat mode?!?

1 REPLY 1

zoeuvre
Community Specialist
Community Specialist

Hi Mitchlesco,

 

Uh-oh! I'm sorry to hear that your thermostat has suddenly lost its heat mode. Please try to disconnect, then reconnect the W or W1 wire, and then check if the heat mode will get back on the thermostat mode lists.

 

Keep us posted.

 

Best,

Zoe