Nest not clicking,

[andychoc]

Hi my nest 2 is lit up but the outwr circle will not click on any topic or change temp

[Jenelyn_O]

Hi there,

Thanks for reaching out. A few questions: what type of Nest Thermostat do you have? You can visit this link to check what type of thermostat you have. How do you navigate it, by turning the ring or by tapping it? 

Best,

Jenelyn

[Jenelyn_O]

Hi andychoc,

Checking if you still need help. Please let me know, as I'll be willing to assist you further. 

Thanks,

Jenelyn

[Markjosephp]

Hello everyone,

Thanks for assisting, Jenelyn.

@andychoc, I'm checking in to make sure that you've seen our response. Please let us know if you have any additional questions or concerns before we lock this thread in 24 hours. 

Regards,

Mark