Nest not cooling

[Andrewpultz]

Hi my nest 3rd gen was working then it was moved to a different wall and now not working?  Help

[Markjosephp]

Hi Andrewpultz,

Thank you for taking the time to let us know about your inquiry. I'd be happy to take a look at this for you.

Could you share with us a photo of your thermostat's wiring setup? Also, please ensure that a wire from the Y1 terminal is properly connected and that the tab is pressed down. If so, restart your thermostat to refresh it.

Let me know how it goes.

Regards,
Mark

[EmersonB]

Hello everyone,

@Andrewpultz, I'm dropping by to ensure that everything is covered here. How's it going with your Nest Thermostat? We would appreciate it if you could share the information we’re asking above. So that we could take a closer look and assist you further.

I appreciate the help, Mark.
 
Best,
Emerson

[EmersonB]

Hi Andrewpultz,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.

Thanks,
Emerson