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Nest not going to Home Screen to enable temp to be changed

Mstar
Community Member

our Google Nest thermostat sticks in the setup screen to the heat link… how do we go back to the Home Screen?

3 REPLIES 3

AnaM
Community Specialist
Community Specialist

Hey @Mstar,

 

I'm sorry to hear you're having issues with your thermostat. Can you send me a picture of that? Also, was the thermostat already setup? Do you have any error messages showing?

What's the colour of the LED on the Heat Link?

CristianC
Community Specialist
Community Specialist

Hello again. Just checking in. How's it going with your thermostat? 

CristianC
Community Specialist
Community Specialist

It's been a while since this thread was last updated so I'll go ahead and lock this thread. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.