Nest on new phone

[Tonypeter88]

I have been told that I can set up a new home on my new phone, but somehow I have managed to acquire the maximum 5 home’s already over the last year or so trying to solve my problems, how do I remove homes from my app please,  there is no obvious way that I can see.

Also, when I receive messages from the forum on my GMAIL account, I can’t reply to them as the address is not recognised or found!

[Sillyviet]

Hi, go to your Home App, you'll see where your current home screen is, there is a drop down menu there, click it to choose which home you want to delete. Click Settings, scroll all the way down & it should say "Delete this home," just make sure you don't delete the home you want to keep.

[MplsCustomer]

@Tonypeter88 

The email messages you receive from this forum are only notifications that a reply has been posted to a thread that you have posted in or have subscribed to. If you want to reply, you have to go to that thread in the forum, and log into the forum, and then post a reply.

[Sillyviet]

Thank you, that worked!

[aatienza]

Hey folks,

Checking in — we hope you've got the answer you're looking for. Let us know if you have more questions in mind.
 

I appreciate the help, MplsCustomer.

Thanks,

Archie

[aatienza]

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

Thanks,

Archie

[Tonypeter88]

Somehow during my efforts I have reached the maximum number of homes in my settings, and cannot see how to delete them to register my thermostat on my new phone.

[MplsCustomer]

@Tonypeter88 

Below is a link to Google Nest's instructions for deleting a "home". You can only do so if you are the only member, and you should first remove any devices in the "home".

https://support.google.com/googlenest/answer/9155535?hl=en-GB#zippy=%2Cdelete-a-home

[Jeran]

Thank you for helping out on this thread, MplsCustomer!

Hey there Tonypeter88,

I'm just checking up on this thread, do you have any more questions or need any additional help? 

Best regards,
Jeran

[Jenelyn_O]

Hi there,

Chiming in — I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Best,

Jenelyn

[Jenelyn_O]

Hi there,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.

Best,

Jenelyn