cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Nest power connector with a third gen thermostat

Vinfab
Community Member

Hello there. I have had my nest third gen thermostat for a few years now and it worked well except for the WIFI getting disconnected and the battery would die.  The reason was I needed a C wire installed. That was to complicated unless I totally relocated the thermostat to another room which I didn't want to do so i got used to randomly just charging the thermostat separately by plugging it in an electrical wall outlet. . Now that i bought the Nest power connector I thought those low battery issues and no WIFI would be gone. I connected it all as per instructions and the device is now on the Wi-Fi and charging. The issue is when it calls for heat my heat doesn't go on.  I have a two wire red and white and nothing more. easiest system out there.  Can it be that I need a jumper or this third gen just needs to be replaced. Any help would be greatly appreciated.  

2 REPLIES 2

Patrick_Caezza
Platinum Product Expert
Platinum Product Expert

@Vinfab 

How did you wire the Google Nest Power Connector?

Did you use an external 24vac transformer? If there isn't a C terminal, you will also need the external transformer.

This is the recommended wiring for a two-wire heat-only system with no C wire.

2022-04-06_182952.jpg

2022-03-01_173137.jpg


To ensure that I see your reply, please tag me using @Patrick_Caezza

Vinfab
Community Member

In the install video there is nothing that says I need a transformer. If that is the case it is a useless product. Out of curiosity what is the part number of a transformer that will work? I'm thinking I might just go back to the old way with the basic thermostats that work with none of these requirements that just cost money.

https://www.youtube.com/watch?v=xlx2Um6D1Z8