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Nest power not working

Tj37067
Community Member

19F733A3-04F3-4CD2-AF12-6624EC081837.jpeg

I have wired everything correctly but there is no power to the nest device 

BB1DE6D8-B1FE-46DE-94D1-F57915F20387.jpeg

5 REPLIES 5

Mrbagzis
Community Member

They don't tell you this but you have to charge the best before you snap it in. 

Patrick_Caezza
Platinum Product Expert
Platinum Product Expert

I can't read the terminal labels on the original thermostat.

Post a picture of it without the wires installed.


To ensure that I see your reply, please tag me using @Patrick_Caezza

MelbaDT
Community Specialist
Community Specialist

Hey folks, 

 

Thanks for helping, Patrick_Caezza and Mrbagzis.

 

Tj37067, how's it going? Could you provide the photo being requested above so we could keep the ball rolling?

 

Best, 

Melba

MelbaDT
Community Specialist
Community Specialist

Hey Tj37067, 

 

Checking back in — how's your thermostat now? Let us know if you still need our help by replying back to this thread. 

 

Best, 

Melba

MelbaDT
Community Specialist
Community Specialist

Hi, 

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

 

Best, 

Melba