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Nest room name not showing on google name

Kfilter
Community Member

On Google Home, it shows my three best thermostats but you can’t see which is which unless you dive into the settings and device information. It used to show it on the main screen where you would adjust the temperature. Anyone know a fix? 

1 REPLY 1

virnab
Community Specialist
Community Specialist

Hi Kfilter,

 

Thanks for posting in the community. I understand the Google Home app displays your three Nest thermostats, but it is not identifying them on the adjusting temperature screen, making it difficult to differentiate them without going into deeper settings. No worries, help is here!

Before I start providing assistance, I would appreciate it if you could answer the following questions:

  • Which model of Nest thermostat devices do you have? If you're not sure, you can check out this article: How to tell which Nest thermostat you have.
  • Are your Nest thermostats linked to your Google Home account directly, or are they still primarily managed through the Nest app?
  • What type of device are you using to manage your Nest thermostats (e.g., Android phone, iPhone, iPad)?
  • Have you tried restarting your phone or tablet since you noticed this inconvenience?
  • Have you tried to change the name of your Nest thermostats in the Google Home app? To learn more, you can check this Google Help Center: Change your device name.

In the meantime, I recommend you try the following troubleshooting steps:

  1. Check if there are any available updates for the Nest app or Google Home app. For more information, you can check this Google Help Center article: How to update the Google Home app.
  2. Ensure your phone's operating system is up to date. Sometimes, an older OS version may break some app functionality.
  3. Try signing out of your account in both the Nest and Google Home apps, then sign back in. This can sometimes refresh the connection and resolve display inconveniences.

I will be looking forward to hearing from you.

 

Best regards,

Virna