Forgot password so i can access the options to update wifi and erased thermostat off the nest app. I have no way to do anything with thus thermostat. I need instructions to factory reset this device. I have a PC and can connect it to a computer. Please help
@NathanNiice, thanks for reaching out. I'm sorry to hear that you're having an issue with unlocking your Nest Thermostat. I'd love to know more about this. You mentioned that you can connect it to your PC. To clarify, is your PC detecting the PLIST file when your Nest Thermostat is connected?
I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
