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Nest thermo link

Crispy75
Community Member

My nest thermostat link has died a heat engineer has been out and tested everything and link is dead, serial is MDNBU2 

how do I get a warranty replacement , not 12months old yet 

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@Crispy75 

You would need to contact Google Nest Support for a replacement under warranty:

https://support.google.com/googlenest/gethelp

EdwardT
Community Specialist
Community Specialist

Hi folks,

 

@MplsCustomer, thanks for the help!

 

@Crispy75, how's it going with your Nest Thermostat? Were you able to check the link that MplsCustomer provided? Let us know if you still need help and we'd be happy to assist.

 

Thanks,

Edward

Jhonleanmel
Community Specialist
Community Specialist

Hey everyone,

I wanted to follow up and see if you are still in need of any help. Have you had the chance to try the suggestion above? If yes, how is it?

Thanks,
Mel

Hi there, 

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Best regards,
Mel