10-05-2022 08:39 PM
Answered! Go to the Recommended Answer.
10-09-2022 10:35 PM
We need to look at the Furnace/boiler and see where the thermostat wires are connected there.
Post a picture if you can.
10-09-2022 11:24 PM
Hello Patrick,
yeah you are right i had to look at the wires in the boiler room; it turns out there was only two wire connected to the furnace. The R wire and White wire.
10-06-2022 12:41 AM
It looks like you have a heat-only system.
Try this wiring
Black - B to C
Green - G to G
White - W/AUX to W
Red - R to R (jumper to RC not needed)
When asked during setup in the Home App, select these wires
C, G/G1, W/W1, and R
Do a reset to factory defaults prior to changing the wires
10-06-2022 10:34 AM
yeah it's a heat-only system; I tried what you suggested but it's not detecting the green and black wire
10-09-2022 04:38 PM
Hey folks,
@Patrick_Caezza thanks for posting and sorry to hear if you're having trouble installing your Nest Thermostat. If possible, can you send us the photo of your wiring setup to your Nest Thermostat. We'll appreciate it if the labels are visible in the photo. Also, make sure that the green wire is properly inserted to the G terminal.
Looking forward to your response.
@Patrick_Caezza I appreciate your response.
Regards,
Emerson
10-09-2022 10:35 PM
We need to look at the Furnace/boiler and see where the thermostat wires are connected there.
Post a picture if you can.
10-09-2022 11:24 PM
Hello Patrick,
yeah you are right i had to look at the wires in the boiler room; it turns out there was only two wire connected to the furnace. The R wire and White wire.
10-09-2022 11:56 PM
You must have a C wire with a two-wire-only system.
You have the extra wires to create a C wire. Look around your boiler controls and see if there is a C terminal. Many boilers have a 24Vac transformer with a small PCB terminal block.
Something like this.
There is a good chance the thermostat cable goes there already.
10-10-2022 11:02 AM
Hey Ainsleyjr,
I just wanted to follow up to see if you got this sorted out. It looks like Patrick_Caezza has been able to provide a lot of great info here. If you're still looking for some input, just let us know.
Thanks,
Jeff
10-10-2022 11:14 AM
Yeah Patrick_Caezza has been great he pointed me in the right direction
10-10-2022 01:51 PM
Good to hear, Ainsleyjr.
Would you like me to keep this open, or are you confident that you have things resolved from this point? I'm happy to keep this open if you still need more input on this.
Thanks,
Jeff
10-14-2022 09:13 AM
Hi all,
As we got our resolution here, I'm going to mark this one as resolved in the next 24 hours. Thanks to all who helped and contributed. If anyone has any other needs, please feel free to let me know before the lock.
Thanks,
Jeff