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Nest thermostat asking 4 postal code??

Jingles
Community Member

I just finished installing gen 3 learning therm and home came up pushed that then asked if it could use WiFi-yes, Bluetooth-yes, now asking for postal code and no way to enter code also asking 4 key?? 

1 REPLY 1

Jenelyn_O
Community Specialist
Community Specialist

Hi Jingles,

 

Thanks for reaching out. I'm sorry for the trouble this has caused you. I'd like to take a closer look at it. Could you please take a photo of what you see on your thermostat and on the app? Also, in what country are you located? 

 

Best,

Jenelyn