03-08-2023 12:55 PM
03-08-2023 07:31 PM
The top of the thermostat base is cut off. Can you post a full picture of the thermostat?
03-10-2023 10:04 AM
Here is 2 more pictures of my thermostat. Thanks, Kathy
03-16-2023 10:52 AM
Hello folks,
I wanted to stop by and see how I could help.
@Patrick_Caezza, thanks for the help here.
@katedrn, we appreciate you sharing your thermostat's wiring. Unfortunately, it doesn't show how it was labeled. To determine your systems' compatibility with the Nest Thermostats. Could you try uninstalling your thermostat base and see if there are labels on the back? Also, please share a photo of your system's control board with us to see how the wires are installed.
I'll look forward to your response.
Regards,
Mark
03-19-2023 04:38 PM
Hi there,
I wanted to follow up if you still need help. Please let me know if you’re still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.
Best,
Jenelyn
03-20-2023 05:29 PM
Hello there,
We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
Regards,
Jenelyn