10-02-2021 11:00 AM
My thermostat was fine for about a year. It has had no use since turning off the heating in the spring but now I want to use it, it can’t connect to my Wi-fi network. I’ve tried all options on Nest help pages including network reset, manually typing in network name and password, router off and on, full nest thermostat reset. All attempts still result in not being able to find any Wi-fi network whatsoever. All other devices on my Wi-fi network are performing well!
10-29-2021 12:08 PM
Hey anawdc,
I am sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you still are having trouble connecting to the Wi-Fi, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
11-02-2021 11:33 AM
Hey anawdc,
I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.
Best regards,
Jake
11-03-2021 01:52 PM
Hey anawdc,
It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post.
Best regards,
Jake