cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help

Nest thermostat help

Daisymae41
Community Member

3 weeks ago

My cooler keeps clicking on and off. I just bought this thermostat and not sure why its doing that.

0 Kudos
1 REPLY 1

sicsacol
Community Specialist
Community Specialist

3 weeks ago

Hi @Daisymae41,

 

Thank you for posting on the community forum. I understand that your cooling system has been clicking on and off since you installed your Nest Thermostat. I appreciate the information you've provided. I'm here to help you. To better assist you, I have a few questions:

  • Which model of Nest Thermostat do you have? You can refer to this article to find your model: How to tell which Nest thermostat you have.
  • Are there any error messages on your Nest Thermostat display? If so, what are they exactly?
  • Do you have a conventional HVAC system (furnace and AC) or a heat pump system (single unit for both heating and cooling)?
  • Could you share a picture of your current wiring configuration?

Any additional details you can provide will be helpful.

 

Regards,
Jonathan

0 Kudos