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Nest thermostat is not heating

Oydinoy
Community Member

It is not heating. Freezing here

1 REPLY 1

kcruzgonzalez
Community Specialist
Community Specialist

Hi Oydinoy,

 

Thanks for posting in the community. I'm sorry you're having trouble with the heating on your Google Nest Thermostat. I understand how frustrating this can be, and I'm here to help.

To best assist you, I'd like to ask a few questions:

  • What model of Nest Thermostat do you have?

  • Is the Nest Thermostat newly installed?

  • Does the thermostat screen indicate that it's actively trying to turn on the heat (e.g., is there a flame icon, a "Heating" message, etc.)?

  • What type of heating system do you have (gas, electric, heat pump, etc.)?

  • When did the heating last work correctly?

  • Has the heating ever worked with this Nest thermostat?

  • If not, did the heating work with the thermostat that was installed previously?

Please let me know, and we'll go from there.

 

Regards,

Kevin