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Nest thermostat locked but don't know the pin

LockedNest
Community Member

Just moved to a house and the nest thermostat is locked with a pin code that I do not have. How do I reset the pin so I can program the thermostat?

Thanks!

3 REPLIES 3

Jake
Community Specialist
Community Specialist

Hey LockedNest,

 

Sorry for the late reply. I wanted to follow up and ensure you are good to go. Having a locked device is never ideal, and I would be more than happy to take a closer look and assist you further. Please let me know.

Best regards,
Jake

LockedNest
Community Member

Hi Jake,

Yes, I found a solution so i could start the heating system... 2 months ago. I actually called nest and someone walked me through the whole process over the phone and it was solved very easily.

Thanks!

Jake
Community Specialist
Community Specialist

Hey LockedNest,

 

Glad to hear you were able to get the issue resolved and everything is good to go from here. With that being the case, I am going to lock the thread at this time. If you run into any questions from here, please feel free to create a new post. Have a good one!

 

Best regards,

Jake