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Nest thermostat low battery

air750
Community Member

‎07-10-2024 08:02 PM

I have a Nest Thermostat with the Power Connector connected. Still getting low battery message. Shouldn’t the Power Connector fix this issue?

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pereztzum
Bronze
Bronze

‎07-14-2024 12:00 PM

Hi there!

 

Sounds like your Nest thermostat is showing a low battery message even with the Power Connector installed. Let's get that fixed and keep you comfortable.
 

  1. What model of Nest thermostat do you have? Knowing the specific model can help narrow down potential causes.
  2. Have you cleaned the contacts with a cotton swab? Dirty contacts can prevent the thermostat from receiving power from the base.
  3. Charge the Nest Thermostat using a USB cable for almost 3 hours: Make sure you're using a standard USB cable and a power source like a wall charger or computer USB port.
  4. Check Power Connector Installation: Ensure it's securely connected to the designated wires at your heating/cooling system.

 

Best Regards,

Brandon.

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