Nest thermostat missing base plate

[Bean1430]

Hello, I recently got my google nest thermostat (2020) and it doesn’t seem to have a base plate included. How do I go about getting one? 

[janthadeus]

HI Bean1430,

Thanks for reaching out! I'm sorry for the trouble and for the delayed response. Let's check this out — may I know what country you're from? 

Looking forward to your response.

Thanks,

JT

[janthadeus]

Hi Bean1430,

Checking in to see if you still need help with this. In case there are any follow up questions or comments. Please let me know if you need further assistance. 
 

Regards,

JT

[janthadeus]

Hi there,

It's me again. Just wanted to jump in here to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Best,

JT