Nest thermostat model 1.4 wont hold temp

[Isabel1976]

1. Open the Home app   touch and hold your thermostat's tile.
2. Make sure your thermostat is in Heat, Cool, or Heat • Cool mode before you try to start a temperature hold.
3. Tap Hold temperature 

   this is what online says to do but first of all what is your thermostats tile? either way, when i go to the clock icon and it says "hold temp" at top, i select the temp i want but there is no "hold temperature" button it still shows 65temp ending at 11pm.  and at 110pm it does shut down to another temp that i dont want.
    these things shouldnt be this complicated

   .

[zoeuvre]

Hi Isabel1976, 

Yikes! I'm sorry to hear that your thermostat won't hold temperature, though you've already followed the steps on how to start a temperature hold via the Home app. Have you also tried to start a temperature hold via the Nest Thermostat itself? If not yet, kindly follow these:

1. In the Menu view, select Hold.
2. Select Current temp or Eco.
3. Choose a time. You can scroll up and down to edit the time by half-hour blocks.
   Note: If you’re using the Eco preset, you can also choose None to hold the temperature indefinitely until you end the hold. For other presets, your thermostat can hold the temperature for up to 24 hours.
4. Select Confirm.
   Note: If you want to make changes to the temperature but there’s a hold, the app or thermostat will tell you that you need to end the hold first.

Let us know how it goes.

Best,

Zoe

[TammyS]

I’ve tried the above as well. I do not want to use Eco or comfort, as I want a consistent, 74° forever. How do I go about it. When I set a manual hold, it will only let me do it for 24 hours

[zoeuvre]

Hi there, 

Thanks for getting back to us, and I'm sorry for the late response. Infinite temperature hold is only applicable for Eco temperature. If you want your Nest Thermostat to hold a certain temperature, then you can only do it in the app or on the the thermostat for 24 hours only. 

Additionally, keep in mind that maintaining a constant temperature without any energy-saving settings or setbacks may result in higher energy consumption and costs compared to using energy-efficient programming modes. It's worth considering the potential impact on energy usage when opting for a constant temperature setting.

Let us know if that helps.

Regards,

Zoe

[Isabel1976]

nope. it doesnt have the options menu. when you scroll down on the thermostat it says hold. tap it and i set the temp to what i want. tap it and you can scroll to the 24 hours but there is no forever or indefinete, just confirm and cancel.

also in the app when i am on the main screen where it shows the temp, what is it i am supposed to do when you say "On the Nest app, tap on the thermostat's temperature display"  its a phone screen, tapping on the icon doesnt do anything.