11-23-2023 03:02 PM
Hi
Just recently got a new nest 3rd gen thermostat, it connects to my wifi fine, but showing 0mps ping. I have tried to change this on my hub using 192 login, still unable to get it sorted on wifi. I am using my mobile hot-spot which works fine need to connect to my wifi
02-08-2024 05:56 PM
Hi Soaib,
Thanks for reaching out — I'm sorry for the delay and sorry to hear that you encountered an issue with your Nest Thermostat connection.
Let's sort this out:
Also, please share with us your thermostat's power reading.
You can follow this guide:
Best,
Jenelyn