Nest thermostat not showing up in nest app after adding to google home

[BLNT]

I just installed two Nest Thermostats (~$129 version) at my office. No issues getting them connected (Home app), but when I went into the Nest app, they're not showing there at all.  

A few years ago I installed two in my home, and they've always been visible in my Nest app - though that could be because that's the app I installed them through?

So, I can see and operate the new thermostats in the Home app, but I'd like the convenience of using the Nest app. Has something changed that precludes me from seeing (new installs) in the Nest app ?

THANKS

[MplsCustomer · Accepted solution]

@BLNT 

Unlike the Nest Learning Thermostat and the Nest Thermostat E, the Nest Thermostat gets installed in the Google Home app and is NOT accessible from the Google Nest app.

https://support.google.com/googlenest/answer/9274936

[BLNT]

Interesting - Google does not go out of their way to make that obvious!

[MplsCustomer]

@BLNT 

There doesn't seem to be any master list of which devices get installed in the Google Nest app, which ones get installed in the Google Home app, and which ones then appear in the other app.

[Jenelyn_O]

Hi folks,

Thanks for posting in the Google Nest Community forum. I'm sorry for the delay. I just want to check if you managed to see the response above. Please let us know if you still have questions or concerns, so we can check it further. 

I appreciate your help, @MplsCustomer.

Best,

Jenelyn

[Jenelyn_O]

Hi BLNT,

Checking if you still need help. Please let me know, as I'll be willing to assist you further. 

Thanks,

Jenelyn

[zoeuvre]

Hi there, 
 

We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you happen to have the same concern feel free to reach us out here or start a new thread.

Thanks for your help, @MplsCustomer and Jenelyn. 

Regards,

Zoe