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Nest Thermostats

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Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 16137 Views
  • 0 replies
  • 6 kudos

Nest 2020

I have a central heating and air unit and a red wire in the rc spot with I assume a jumper in the r spotMy nest only has a r how do I make this switch? Is it OK to plug the rc in the r or is that not going to work?

Different scenarios

Hello. From what I know it is not possible to program different scenarios in the nest thermostat. it would be just great not to have only one timetable. Activate for example:- telework at home- on Hollidays - my mother is at home etc Each of them wit...

Lulila by • Community Member
  • 288 Views
  • 0 replies
  • 0 kudos

How to turn off reward notifications nest thermostat

I am not enrolled in any rewards programs through nest and I don't want to be, but I keep etting messages about reward offers on my nest app. going to settings>notifications shows no option for rewards notifications and settings>rebates and rewards g...

noname by • Community Member
  • 2101 Views
  • 5 replies
  • 7 kudos

Home/Away Assist Problems

The home/away assist is not working as expected. It often thinks I'm away when I am home, and turns it to Eco mode. Today I am not home, and it thinks it is, heating the house for no one. Everything seems to be set correctly, and yet the support team...

junalmeida by • Community Member
  • 56596 Views
  • 169 replies
  • 28 kudos

Inconsistently heating beyond set temperature

I installed my nest with no issue. Then the next day I left for 2 hours, and when I got home the house was 74 degrees when it was set to 68. I turned off the nest with no response to the furnace so I pulled the nest off the wall. Made sure everything...

Kevlar76 by • Community Member
  • 816 Views
  • 5 replies
  • 1 kudos

Can I instal in a different location to my existing Thermostat

This is probably an obvious question, however, after reading the info available and trying to contact Google I still don't know the answer.Right now I have a thermostat which is located right next to the boiler. This is causing issues as its the warm...

DLH by • Community Member
  • 532 Views
  • 3 replies
  • 0 kudos

No heat.

A.c has been working all summer. Change over to heat and nothing. I’ve tried to reset the thermostat and nothing. Had a guy come look at it and he told me my thermostat was bad. I just purchased it earlier this year In a brand new home. Please help??...

Yaboyque by • Community Member
  • 334 Views
  • 0 replies
  • 0 kudos
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