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Nest thermostat not turning on boiler after summer

Koosh
Community Member

Nest thermostat has been installed for around 5 years and works both our hot water tank and heating via boiler.

this summer we turned on eco mode for heating and having just come back from a holiday we have turned the stat back on but the heating now doesn’t seem to work.

hot water seems to work as it should, at the specified times the boiler turns on and keeps the tank at the specified temperature.

turning the stat manually or through the app the screen goes orange, there is a click from the heat link but no valve movement or boiler fire up.

pressing the manual button on the heat link as suggested online, there is a click, the valves turn and the boiler kicks in!

does anyone have any suggestions as to why this may be?

 

thanks in advance!

1 REPLY 1

MrVacca
Silver Product Expert
Silver Product Expert

Hi @Koosh - You might need to do a factory reset on the device to get the glitch out.