Nest Thermostat not updating from 5.9.5-2

[JohnA2]

Hello,

I have a 3rd Gen Nest Thermostat in my home in the UK which is currently on firmware 5.9.5-2 and it will not update. When I try a manual update it says that it is already up to date. I see on the Google page about firmware that the latest is 6.2-27 and my firmware version is not even on the list. Can anyone tell me how to get my Nest updated?

I have tried a manual update, a restart, deleting and re-adding the thermostat in Google Home and the Nest app, and a full factory reset. None have made any difference.

Thanks in advance.

[Frustratedddd]

You are on the latest UK firmware 5.9.5-2, Google are not interested in us UK users. All the references you are looking at are USA versions, hence 5.9.5-2  not being on the list. Sounds like you have wasted a lot of time, updating, resetting etc., etc. ...............if only Google would make life easy for us for a simple firmware reference page. Now there's a thought!

However if you want the 6.2-27 firmware, best option is a move to good old USA!!!!

Sorry to dissapoint you after all your efforts.

[NoNameUk]

Hi All, I'm having the same issue. Are you suggesting to factory reset and setup with USA as the region ? Would this resolve the issue ? Thanks

[Pearsnet]

I have 2 nest thermostats both on 5.9.5-2 have we been forgotten about over here?

[Frustratedddd]

For goodness sake, the latest UK version is 5.9.5-2

There is no later version!

[JohnA2]

Ok. How did you manage to find that out?