12-02-2022 05:27 AM
we just moved into our house. We have nest thermostat. I am not sure if it’s wired correctly since it does not really hear. Can anyone help to see if it’s wired correctly. The colors don’t help.
12-02-2022 07:14 AM
One thing I notice here is that the Common (C) is not connected.
You'd need at least C and Rh for the thermostat to work.
Since your colors are off, you may need to check on your AC unit to see who's who here
12-05-2022 04:01 PM
The colors in the AC and the ones here do not match 😕 so it’s hard to figure out.
12-05-2022 03:59 PM
Hi folks,
@nick_r, thanks for the help!
@Hernandezfam17, how's it going with your Nest Thermostat? Still need our help?
Thanks,
Edward
12-05-2022 04:01 PM
Still trying to figure it out
12-05-2022 09:16 PM
Hi Hernandezfam17,
Thanks for the response. Could you share a photo of the control board of your HVAC system so we could investigate further?
Thanks,
Edward
12-08-2022 06:11 PM
Hi Hernandezfam17,
It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.
Thanks,
Edward
12-12-2022 02:46 PM
Hi Hernandezfam17,
I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Thanks,
Edward
12-12-2022 03:17 PM
Sorry taking to long to respond. Turns out the motherboard has a coil that was bad! Thankfully it got fixed pretty quickly
12-12-2022 03:59 PM
Hi Hernandezfam17,
Thanks for the update. I'm glad to hear that you were able to find what's causing the issue. I will be locking this thread in 24 hours. Please feel free to create a new thread should you have some more questions or concerns in the near future and we'll be more than glad to help.
Thanks,
Edward