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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
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Cannot control Nest Thermostat using the Nest App

Recently installed the nest thermostat - I can turn the heating on via the thermostat itself but not via the nest app on my phone.The nest app is connected to the nest thermostat and the nest thermostat is connected to my WiFi.additionally if I try s...

Schalmers by Community Member
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  • 19 replies
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Nest thermostat 3rd gen only heating in test mode

Hello!I installed my thermostat today and ran it on test mode and it worked perfectly. But when I try and turn the heat on with the phone app or thermostat (not hard wired) the heat doesn't come on. Does anyone have any suggestions?Thanks!

Hdavis248 by Community Member
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Please help me. Where I have to connect W2 wire?

My 0ld thermostat has wires connected to R G Y W W2.I am trying to replace my old one with Nest Thermostat. My Nest has 6 sockets R, G, Y, W, C, OB. It does not have W2. Should I connect W2 into Nest OB? Or my nest is not compatible with my old therm...

kyounghwan by Community Member
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  • 18 replies
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Only C and W wires, will it work?

Hello, I have a baseboard with a relay Rc840T-240. I have an old thermostat 24v connected to the relay. I only have two wires at the thermostat and according to the relay, I have C and W. I understand that W is for heat and C is for the power, so I g...

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Math_Dube by Community Member
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  • 9 replies
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Nest Thermostat 2020 showing wrong temperature.

So I recently purchased three nest thermostats to install in the house. I also purchased an adapter to provide c wire voltage. My first two installs went perfect and operate flawlessly the third one has an extremely strange problem that Google senior...

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Aegius by Community Member
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  • 10 replies
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No connectivity, but Wi-Fi working???

Help! New Nest thermostat was working around 15 hours. When it felt cold in my home, I checked it. It was unresponsive. The Google App said offline. Wi-Fi was working. Also, put in new batteries. No heat. I’m not at home till Friday. What can I do re...

Reg21 by Community Member
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  • 3 replies
  • 0 kudos
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