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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4627 Views
  • 0 replies
  • 5 kudos

T04 error -

is T04 error a thermostat issue or is a furnace malfunction?

monique21 by Community Member
  • 4931 Views
  • 5 replies
  • 0 kudos

Resolved! Red thermostat wire

Does one thermostat red wire count as two if there is a jumper wire connecting the R and Rc terminal? I have a heat pump system. The thermostat wiring only has one red wire that jumps to both the R and the Rc terminals. When I use the compatibility c...

Viperdoug by Community Member
  • 3593 Views
  • 6 replies
  • 0 kudos

Thermostat wiring

I’m being told my wiring is not compatible with my new nest thermostat. I find it hard to believe as my system is a simple heat/cool system. Nothing fancy. The heat side has two wires, white and red. The cool dude has 3, green, yellow and Rc. There i...

NEST Thermostat support

Subject 'Heating issues'. Effectively NO HEAT!Contacted several NEST Pros as recommended on the Local support app. Spoke each day twice to "The Very Smart Home Company Ltd". Shambolic! Promises to call back each day were given. No response in a week.

NigeJ by Community Member
  • 292 Views
  • 0 replies
  • 0 kudos

Same problem

Google you forced me to migrate. Now my nest app won’t work. I just have a dumb thermostat. You suck!

Fugoog by Community Member
  • 380 Views
  • 5 replies
  • 0 kudos

Nest problems Feb 2022

Since Google took over Nest its one problem after another . Now cannot log on using WEB , Now unable to set a day up and copy paste for other days . the thermostat is no longer learning , . So Google you have changed my Nest product into a dumb therm...

Hot water not turning off

Any ideas please.after working fine for 3 months my hot water is not cutting out at the scheduled time even though the display and app say it’s off and is grey.

Boiler Temperature Defaulted to 80c

I've just had a new boiler fitted and as part of the install, my first Nest system (3rd Gen Learning). Love the system, but one thing I can't seem to sort. The plumber who fitted said I should keep the max boiler temp for heating to 75c (as the the b...

MattL_78 by Community Member
  • 925 Views
  • 11 replies
  • 0 kudos
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