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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Nest Renew: How are you preparing for an electric future? Read more

Forum Posts


I have 3 thermostat and A few days ago we had an internet outage but one of the thermostats will no longer connect to my wifi. I have done everything to reconnect but it cannot find the Wi-Fi. And when I enter it manually the same thing

Incorrect time:

The thermostat is set to the incorrect time. Can change time to 24 or 12 hour settings, but not the actual time, that is off by hours. Shouldn’t time be set via WiFi?

GCooper by Community Member
  • 0 replies
  • 0 kudos

Nest Thermostat

When there is a power outage/cable outage and the nest thermostat loses WiFi, if a generator is plugged into my cable modem, will it work? Is there a way to get the thermostat to work for heat?

Kjmonte40 by Community Member
  • 1 replies
  • 0 kudos

Nest learning thermostat completely dead

My nest learning thermostat has been working great until noticed it showed offline So I have worked and worked now for hours to try to get on line, every device in home is on line, now completely dead!!! No lights no nothing total darkness on dial

Bigroy by Community Member
  • 2 replies
  • 1 kudos

Nest wiring Help

I’m installing a Nest Thermostat . I only have Rc and W wires coming from the old Thermostat .How do I can connect?

Jefff by Community Member
  • 1 replies
  • 0 kudos

Resolved! Heatlink replacement

Hello, have had my heatlink replaced but now the heating seems to operate independently of the thermostat. The system seems to be permanently on and not running to the schedule set in the app. What should I do please?