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Nest Thermostats

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Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 16155 Views
  • 0 replies
  • 6 kudos

Nest sensor won’t connect to WiFi

Moved to a new house and bought a nest thermostat and brought an old nest sensor from an old house. Couldn’t get nest thermostat to connect to the nest app but it works in the Google home app. For the longest time my nest sensor wasn’t showing up in ...

Connor by • Community Member
  • 1284 Views
  • 7 replies
  • 0 kudos

Nest E + Nest Thermostat in 1 house??

I brought a nest E to my new house and bought a nest (latest generation) thermostat since the home is 2 zone with 2 thermostats. Standard wiring RGWC. Each nest works fine to control the thermostat, but the problem is I cannot link both to my Google ...

nicknack by • Community Member
  • 572 Views
  • 4 replies
  • 0 kudos

Bad wiring plate

I think my wiring plate is bad. I have a two wire heating thermostat , white and red wires,I am getting an error message "no power at RH". Yet, when I connect the wires two a single pole switch the heat works. I also then went and connected the white...

RickR1 by • Community Member
  • 2606 Views
  • 12 replies
  • 2 kudos

Offline issues

My nest keeps saying offline check Wi-Fi connection?? My wifi is working it has done this several times and just magically connects again in a couples days to over a week! This has happened 3 or 4 times since I installed it a year ago

Nest thermostat in new home

We just moved into a house that has a nest thermostat. The previous owner has left it with their settings still on and says connect to thief app . There is a reset option but am worried I do this then it will loose all the settings for the heating an...

Shelljane by • Community Member
  • 4382 Views
  • 4 replies
  • 0 kudos

nest heat link

hi have a 2 zone heating system ,and about to have the 3rd gen thermostat fitted with a heat link that came in the box , my sparkie took a look and said you have a thermostat upstairs and downstairs at the moment ,but when you fit this you may only b...

Lee-P by • Community Member
  • 760 Views
  • 4 replies
  • 0 kudos
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