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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 24473 Views
  • 0 replies
  • 8 kudos

e78 error fix

My system comes up on e78. How can I resolve this issue. 

Kdwalk by Community Member
  • 2615 Views
  • 3 replies
  • 0 kudos

Heat link stopped working

hi, Our nest heat link has stopped working. I can't do anything. Not even manual on and off. What do I do?? No lights no the heat link (amber 2.5)

Andy7w6w by Community Member
  • 1143 Views
  • 5 replies
  • 0 kudos

Nest Learning thermostat wiring = NO HEAT!

1-ORIGINAL (old) thermostat2-NEW Nest thermostat3-NEW Nest thermostat WIRING = no heatThe OLD thermostat ran from 5 wires: RED (power), WHITE (heat), GREEN (fan), and BLUE (unknown). Also a "jumper" wire. Also a YELLOW wire (not used; tucked out of s...

1-ORIGINAL (old) thermostat.jpg 2-NEW Nest thermostat.jpg 3-NEW Nest thermostat WIRING = no heat.jpg
preslinc by Community Member
  • 712 Views
  • 3 replies
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Heatlink and 3rd gen thermostat not working

I've had the 3rd generation thermostat for 18 months and it has been working without issue. Suddenly and for no obvious reason, my heating and hot water are not working. The thermostat is blank. I can take it off its wall plate and charge it manually...

problem with nest learning thermostat 2 and wifi connectivity

I updated my router recently and haven't been able to get my Nest thermostat to connect reliably. 20+ other devices are connecting, so I'm confident that connectivity is good. Old and new router were both TP-Link.Right now, I can get the nest to conn...

AJD by Community Member
  • 1096 Views
  • 7 replies
  • 0 kudos

Wiring installation

I am trying to wire up my new Nest Learning Thermostat on my up stairs unit. When I used the app it say the thermostat is compatible but to contact a pro. I do have a heat pump system. Attached is how the system is currently wired.

IMG_1392.jpeg IMG_1391.jpeg
bfoot17 by Community Member
  • 1220 Views
  • 6 replies
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Only 1 stage of heating working

I just replaced our 30 yr old system with a brand new 2 stage heating, 2 stage cooling gas pack. We installed a new Nest Learning Thermostat at the same time.During the test mode, when testing heating (stage 1), it turns the fan on but only blows col...

Shilohtown by Community Member
  • 1876 Views
  • 4 replies
  • 0 kudos
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