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Disconnect Wi-Fi

Tookie11
Community Member

My Wi-Fi is disconnected 

5 REPLIES 5

Tookie11
Community Member

Wi-Fi  disconnected 

MrVacca
Silver Product Expert
Silver Product Expert

Hi @Tookie11 

Ive had the same thing happen to me a handful of times this winter. If I take the thermostat off, take out a battery, then pop it right back in - it seems to do the trick. 

Hope this helps! 

Markjosephp
Community Specialist
Community Specialist

Hello there,

 

I wanted to stop by and see how I could help.

 

Thanks for helping here, @MrVacca.

 

@Tookie11, I'd love to know more about this. Could you provide more details about why your thermostat has been disconnected from your Wi-Fi? What specific type of Nest Thermostat do you have? Also, could you provide a rundown of all the steps you've tried?

 

I'll look forward to your response.

 

Regards,

Mark

Hi Tookie11,

 

I wanted to see if you still needed help. Please let us know if you have any other questions or concerns.

Regards,
Mark

Hello Tookie11,

 

I'm checking in to make sure that you've seen our response. Please let us know if you have any additional questions or concerns before we lock this thread in 24 hours.

 

Thanks,

Mark