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Heat link stopped working

Andy7w6w
Community Member

hi, 

Our nest heat link has stopped working. I can't do anything. Not even manual on and off. What do I do?? 

 

No lights no the heat link (amber 2.5)

5 REPLIES 5

Vladut
Community Specialist
Community Specialist

Hi there, thank you so much for reaching out. Can you send me a picture of the Heat Link?

george_t
Community Specialist
Community Specialist

Hi @Andy7w6w. Just checking in, did you manage to read the message from my colleague?

GeorgeT

Andy7w6w
Community Member

Hi, managed to get BOXT to come out and replace the heat link the next day.  Known fault with generation 3 heat links. He's replaced 1500 since February 🙈

george_t
Community Specialist
Community Specialist

I'm glad to hear that you managed to get things back on track. Is there anything else I can assist you with at the moment?

GeorgeT

AlexD
Community Specialist
Community Specialist

If anything else comes up make sure to let us know and open up a new thread. I will go ahead and close this one.