12-18-2022 02:09 AM
hi,
Our nest heat link has stopped working. I can't do anything. Not even manual on and off. What do I do??
No lights no the heat link (amber 2.5)
12-19-2022 02:26 AM
Hi there, thank you so much for reaching out. Can you send me a picture of the Heat Link?
12-21-2022 02:33 AM
Hi @Andy7w6w. Just checking in, did you manage to read the message from my colleague?
12-21-2022 08:17 AM
Hi, managed to get BOXT to come out and replace the heat link the next day. Known fault with generation 3 heat links. He's replaced 1500 since February 🙈
12-21-2022 09:19 AM
I'm glad to hear that you managed to get things back on track. Is there anything else I can assist you with at the moment?
12-28-2022 02:43 AM
If anything else comes up make sure to let us know and open up a new thread. I will go ahead and close this one.