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Thermostat to the landfill?

Autumndaze23
Community Member
  • So my 2nd Gen thermostat that I bought and paid for installation and still works perfectly fine will no longer be supported as of October? How does this make Nest an environmentally-friendly company? I know I can continue to use it but the key function for me is to be able to control the temperature in my house remotely. 
    This is not acceptable.  
1 Recommended Answer

mattcine
Community Member

As a tech support pro, the standard for Google support is deplorably low. Why not provide service that's as amazing as the innovative products? Why would anyone buy Google Nest products if they dont work or cannot be professionally installed. I've used the online support community and watched videos to troubleshoot and repair but it's 90 plus degrees and 100% humidity i doors. The system worked a week ago then nothing! 😡🥵

View Recommended Answer in original post

4 REPLIES 4

GARBAGE_NEST
Community Member

I WON'T BE PURCHASING A NEST ____EVER AGAIN____

I will not be purchasing anything Google again if they do not correct this. I thought Apple was bad … Google is making Apple look like a good actor. 

mattcine
Community Member

As a tech support pro, the standard for Google support is deplorably low. Why not provide service that's as amazing as the innovative products? Why would anyone buy Google Nest products if they dont work or cannot be professionally installed. I've used the online support community and watched videos to troubleshoot and repair but it's 90 plus degrees and 100% humidity i doors. The system worked a week ago then nothing! 😡🥵

Autumndaze23
Community Member

I wasn’t aware of the petition … thanks for letting me know. I have shared on my FB and IG accounts. Google must be stopped.