Hi.
I have three nest learning e thermostats that I installed last December
One failed and I just received and installed the replacement provided by Google
its all installed and running managed by the nest app
Ive also been using the google home app which I understand is the go forward direction
in the google home app I used to be able to manage all my thermostat (and some other IoT)
But when installing this new thermostat it shows up in the home app but when you try and manage by clicking on the gear icon all you get back is the general tab indicating that this thermostat is “connected thru nest”. Meanwhile the other two thermostats are fully manageable from google home e.g can look at device details, see usage history etc. but this new thermostat NADA
The other thing I noticed is when setting up this new thermostat- when looking at the thermostat itself (physically on the actual thermostat) there is an option where I set the thermostats location (zip code) and the thermostat shows placement also. This makes me think the replacement thermostat has newer software/firmware than the other two but they all say they are running the same version.
what gives?
