09-12-2021 03:15 PM
We have been setting our nest at 71, it has been about 76 degrees in our home, however the nest states the current temp is 70. Therefore, the AC is barely coming on, I’ve tried resetting it, and the same thing keeps going on.
09-22-2021 02:33 PM
Hey MinogueC88,
My apologies for the late response. I wanted to reach out and see if you are still in need of any help? Please let me know, as I would be more than happy to look into the issue further for you.
Best regards,
Jake
09-22-2021 02:53 PM
Hi, thank you for responding, it is still doing the same, we’ve tested all pieces, and air comes out, however it states the room is at a certain temperature, and it is not. Therefore, the ac doesn’t come on.
09-23-2021 10:53 AM
Hey MinogueC88,
Sorry to hear the issue is still present. I would be more than happy to help you out, and ensure everything is working properly. Since you have, already, tried resetting the device, could you try following some of these steps below to see if that helps?
- Air vents that direct warm air across the thermostat
- Electrical outlets
- Appliances - including large televisions
- Plumbing (hot water pipes in old buildings are frequently uninsulated!)
- Other potential heat sources
- Warm air in the wall behind the thermostat
Please let me know if any of that helps isolate the issue.
Best regards,
Jake
09-29-2021 12:55 PM
Hey MinogueC88,
It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions from here, please feel free to create a new post.
Best regards,
Jake