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Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Google Nest Thermostat, am I missing a wire?
Hi! I am trying to install my Nest Thermostat and I think I am missing the Y wire. My old thermostat has it but it was connected to the old thermostat box itself. Is this normal? What can I do? I also tried to connect a different yellow wire that was...
Nest Thermostat won’t connect
My Nest stopped working after 4mos. I got the W5 error and have tried installing/reinstalling several times but cannot connect in two separate homes. I’ve tried support but they are not helpful. They want me to reinstall and answer all the same quest...
Resolved! Nest E and Rh-Rc jumper - compatible?
Here is an image of my current thermostat wiring. what goes where and is this compatible with my Nest E 1st Generation? most is self-explanatory but the jumper has me thinking it’s not compatible with my system. can anyone clarify?
Resolved! SOLVED: Deletion of Custom Event Schedules from Menu Choices
How can I delete a custom schedule event I created from the schedule menu completely? I made a new custom setting with a different name that has duplicate settings and want to delete the old one. Moderator edit: Subject updated for clarity and findab...
My three-week quest to replace a faulty thermostat....
Hello,A few weeks ago, my Nest thermostats lost the ability to connect to the Wi-Fi network. After spending a good hour trying every troubleshooting step, I discovered that this issue is quite common with these devices.What followed left me extremely...
No hot water
Hello, we have recently had a Nest fitted and it had previously heated the hot water. A few times (mostly in the morning) I have noticed the overheat symbol on the boiler and have had to reset it. Today the heating was working fine but when I turned ...
Heating turning on when not wanted
Why does my heating turn on even though I have the thermostat on low.
Resolved! Google Nest Sensors in UE
Hi. i am considering buying some sensors to complete my setup ( Nest Learning 3rd Gen)I was just wondering if it is compatible with my setup. I bought the thermostat on Google Store ( France). If not is there any workaround? Thanks
Trouble since New Router
Not sure what happened but in the process I had to remove the thermostat from the app and now I've tried to install it again but says it's having problems and I should factory reset it. Thermostat says Equipment error. Network disconnected. I've trie...
Connecting a dehumidifier to a Nest Learning Thermostat
I have a Nest 3rd Gen Learning Thermostat that I want to install. On my current thermostat there is a purple and a black wire that are plugged into a U1 port for a whole house dehumidifier. What port can I use for the dehumidifier and do I use the pu...
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