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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 23736 Views
  • 0 replies
  • 8 kudos

New to Nest Thermostats

I just moved into a home with two Nest thermostats. I need to do a factory reset in order to set them up. Dumb question ... I guess I need to do each one separately, or will the settings carry over from one to the other? One is a 4th gen; the other a...

cbsams by • Community Member
  • 274 Views
  • 3 replies
  • 0 kudos

Home app cannot communicate with Google.

My nest thermostats have been connected and functional for the last few years, until recently. They now show as offline due to the inability of communicating with Google.Now I have gone through every troubleshooting step available, via Google, and AI...

Replacing Nest

I have replaced my Nest gen 2 with the tado Wireless Smart Thermostat X - Starter Kit offered as a suitable replacement. This is now heating the hot water but the heating still seems to be being controlled by the nest thermostat and heatlink. What do...

Jelly2026 by • Community Member
  • 514 Views
  • 3 replies
  • 0 kudos

Thermostat Reset

Someone who is staying at my house has done a reset on my thermostat and now can't access the functions to turn on the heat. I am not there to reconnect the Wi-Fi to the thermostat. The screen says waiting for Google Home app to complete setup. Is th...

mv110566 by • Community Member
  • 136 Views
  • 1 replies
  • 0 kudos

Resolved! How to configure a Nest (3rd gen) with hybrid (electric heat pump and propane hydronic radiant) heat

Our home originally had in-floor radiant hydronic heat powered by propane and forced-air cooling. The massive concrete floors took days to warm up so we replaced the air conditioner condenser with a heat pump so we could heat more quickly via forced ...

gjcarman by • Community Member
  • 540 Views
  • 5 replies
  • 0 kudos

Resolved! Nest Gen 4 Fan Schedule

Does the Nest Gen 4 have a fan schedule feature that will allow me to turn the fan mode to auto or on at any hour that I choose and any day that I choose and any number of times a day for both the heating cycle and the cooling cycle.I'm replacing a H...

Rodeng by • Community Member
  • 611 Views
  • 10 replies
  • 0 kudos

Nest power connector on learning thermostat gen 3

I have my learning thermostat gen 3 installed and it’s working as expected on the base. However I’m constantly getting wifi offline and could not remote control from my phone(the unit itself is still working). I checked the voltage and it’s showing a...

shuoryang by • Community Member
  • 257 Views
  • 4 replies
  • 0 kudos

Thermostat won’t connect to WiFi

Hello there, I moved into a new place and the device wasn’t showing anything on the screen. The guys came to fix it but now I can’t connect it to nest app or even google home app. When I scroll through the thermostat’s screen and choose WiFi, it load...

Access12 by • Community Member
  • 505 Views
  • 5 replies
  • 0 kudos

Connectivity Issue/Can’t remove device/No owner

Hello, Our Bell modem recently received an update, and since then, most of the devices in our home have been unable to connect to the main Wi-Fi network. We have a TP-Link Wi-Fi extender that provides an extended network in the basement, and all othe...

Chimy by • Community Member
  • 216 Views
  • 2 replies
  • 0 kudos

Thermostat Install

I am trying to complete the install of a nest G4CVZ thermostat. I have installed a power connector as the wiring is just 2 wire - heat only. My phone blue tooth shows the thermostat but the thermostat does not find my phone. I have the nest app insta...

Rgclark4 by • Community Member
  • 184 Views
  • 1 replies
  • 0 kudos
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