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Thermostat Reset

mv110566
Community Member

Someone who is staying at my house has done a reset on my thermostat and now can't access the functions to turn on the heat. I am not there to reconnect the Wi-Fi to the thermostat. The screen says waiting for Google Home app to complete setup. Is there a way to go around the Google home app temporarily until I get back to the house?

1 REPLY 1

CoolingWizard
Platinum Product Expert
Platinum Product Expert

@mv110566 ,

unfortunately, if a factory reset was performed on your thermostat, your only choice is to perform a new installation if that’s why it is asking for the Google Home app. You cannot force the Google Nest Learning Thermostat Gen-4 to bypass the installation process.  And why in the heck was your friend even in the set up menu on your nest thermostat?

The AC Cooling Wizard

Google Pro, Mechanical Engineer, Electrical Engineer and HVAC service company owner.