Nest thermostat

[Matthewhafley]

The person that came, wouldn't hook up my thermostat because he said he didn't have the correct wires and said I just had to connect the wires color-coded which I did and now it keeps popping up the code in 269

[Matthewhafley]

It code N260

[Matthewhafley]

Why aren't you responding

[Patrick_Caezza]

@Matthewhafley 

Can you post a picture of the original thermostat's wiring here?