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Nest thermostat

Wk
Community Member

Good morning I have just recently moved into a house with a nest thermostat. Water is scheduled and fine. Heating we put on until the desired temperature was reached but the boiler will not switch off so heating continues to run . I turned the boiler off over night and tried it this morning snd the heating automatically comes on even though the heat is off on nest.

Software is 5.9.4-5

 

3 REPLIES 3

Frustratedddd
Community Member

People keep blaming the thermostat, have you checked the installation?

You have to remember, and I am not saying this is the problem with yours, but if the install is poor, then the system will never work correctly. First question, was the thermostat installed by a Nest Pro, or a DIY job?

Wk
Community Member

Professional installed 

Frustratedddd
Community Member

The simple answer to that is get the installer back as they are responsible for the repair.

Combi or System boiler?

The other option is restart, in the reset section, or a factory reset to start with. That may solve the problem.