Nest thermostat

[Johnsontamara13]

How can you get a replacement thermostat? 
My thermostat just receiving power and totally stopped working. Not a problem with wiring. 

thanks

johnson

[Markjosephp]

Hello Johnsontamara13,

Uh oh! I'm sorry to hear you're having issues with your thermostat. I'd love to know more about this.

Could you please tell us the type of Nest Thermostat you have? Are you getting any wiring reports or message codes? Also, could you provide a rundown of all the steps you've tried?

Thanks,

Mark

[Markjosephp]

Hey there,

I wanted to see if you still needed help. Please let us know if you have any other questions or concerns.

Thanks,

Mark

[Markjosephp]

Hi Johnsontamara13,

I'm checking in to make sure that you've seen my response. Please let us know if you have any additional questions or concerns before I lock this thread in 24 hours. 

Regards,

Mark